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Shipping & Returns

Shipping Policy

Our items are shipped to you directly through the fabulous Royal Mail parcel delivery service.  We did consider others, however, we found the Royal Mail offered the most reliable, dependable service. 

Please allow 2-5 working days for your items to arrive.  Any problems get in touch at:

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As soon as you place your order, our team will process, organise and dispatch your item.   

Return & Exchange Policy

We would need some form of returns policy here.  If the item has been opened, worn, damaged, and therefore cannot be re-sold "as new" we will be unable to provide you with a refund. 

For a full refund, please return the item/s to us open and unused to:

Hands Across Time

4/5 Courtyard Units

Castle St

Llangollen

LL20 8NY

Statutory Rights not affected.

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